Customer Care

Caring for your clips

Your Oliolly clips are designed to be strong, timeless, and stylish. With a little love, they’ll last you through endless good hair days.

Avoid water & humidity: Keep your clips dry and away from prolonged moisture (like showers, pools, or leaving them in the bathroom).

Hair clips and acetate-based products may be used on wet hair, however we do not recommend submerging underwater for extended periods of time.

Store safely: Place your clips in a pouch, drawer, or on a jewelry tray when not in use to avoid scratches or bending.

Keep away from heat & chemicals: Avoid direct heat (like flat irons, blow dryers, or leaving clips in the sun) and hair products (like hairspray) that may weaken the finish.

Clean with care: If needed, gently wipe with a soft, dry cloth.